Customer Testimonials
I had a great experience. I would recommend everyone to go there. They have refreshments for you.
I had a nail in one of my tires on my new lease car! I was charged $309 for the tire! I thought that that was awfully expensive but they informed me because my car was a highbred. It takes special tires
Always on time and great service crew. I just bought tires from Klause Cobb, with his direction I chose Toyo’s which handle much better than my previous tires. Nice work
Amazing team. Thank you so much.. Really appreciate all your help and assistance with all the process of buying a new car. Glad I went there yesterday. Blessings.
They are friendly and fast , I surely recommend to my friends , keep it up the good qork
Excellent staffs, great job I'm satisfied I would recommend anyone to them, thank you alhendricks
Excelente ayuda y servicio para cumplir mis necesidades con calidad y profesionalismo. gracias siempre. Super recomendado
(Translated by Google) Very good 👌 (Original) Muy buena 👌
(Translated by Google) Excelent service. As a suggestion, once they finish the review, they should call so that one does not stay waiting. Thank you (Original) Exelente servicio. Como sugerencia una vez finalicen la revisión deberían llamar para que no se quede uno esperando. Gracias
Everyone at Al Hendrickson is kind and professional. I have been a client for years and keep buying cars from Al, I highly recommend this dealer, they have a great selection of cars and there for you when you need assistance. Now they have a digital way to show you the process of repairs and service, and still offer to take you home if you need a ride. They go above and beyond to help you..
Excellent customer service Met time promised nice waiting area service professional was awesome will be back soon
I MAKE AN APPOINTMENT AND ARRIVE ON TIME. I AM OUT ABOUT AN HOUR. SERVICE ADVISOR IS ON TOP OF IT. TWO THUMBS UP!
Great service no problems waited awhile but everything was done that’s supposed to be done
Very satisfied Thank you Michelle
Jennifer Burton and her team was friendly, knowledgeable and precise. I would definitely recommend her team
Great experience here Michelle was extremely pleasant. Great customer service. I have been to other places where the person was not at all helpful with questions I asked but Michelle answered them all and helped me a lot.
Service was good. Macwood was very friendly and helpful.
Great customer service. Spoke With Michelle in service, she was polite and very helpful.
Great service, I am a very happy customer. The sale associate Renee was amazing and the sales manager Bernard wa great as well.
Class was great. He was able to get all three of our cars done in one day. I really appreciate it. Thanks for your help.
Michelle was very friendly, professional and offered great service. Would recommend to anyone
Very helpful and knowledgeable. I appreciated his trying to have my car back to me as soon as possible.
Klaus Cobb is always ready to help me. No job is too big or small. Last time I stopped by to ask him a question about wiper blades, he also installed them for me.
Thank you Macwood . The service was great
They are great at communicating but do not always respect your appointment time. Carmine is very nice though
I am pleased with the repair job and the fact that it was done under warranty. The wait time to perform the initial diagnosis was approximately 3 hours although I had an appointment time of 8:30am. The service advisor appeared to be very busy and was only able to provide vague and abrupt responses when I tried to follow up on the vehicle.
I was taken in pretty quickly and the timing of waiting was in time. Very happy to be a Toyota customer for years.
Was taken care fast at the counter, still of course you have to wait for the service to be done!! The waiting room could be nicer, like Toyota of Doral they have a little counter where you can get coffee and something to eat, instead of vending machine and “old” coffee.
Amazing service they are so wonderful and that have locking prices for us. Toyota best cars for forever
I’ve got involved in an accident at Turnpike South in Pembroke Pines. A pipe laying in the middle of the road smashed against the bottom of my car and took the engine box with it. I w contar the bottom was really damaged. Initially I drop the car at tire shop but on the same day I decided to move to AHT for the service. I was contacted by Klaus on the next day and their service was pristine. I was able to return rental car since my car was ready after only 10 days. Thank you Klaus and AHT ...
Maywood was the service representative that helped me. He offered me with great service and answered all my questions. Highly recommended.
I ran over something on I95 and messed up the bottom of my car. I brought my car to Klaus on a Sunday and he gave me an idea if cost. We agreed if it was under a certain amount, he'd go ahead with the repair. It was more, he called, and I told him to proceed. I had car back in under 2 hours. Had I left it at mechanic, it would have been days. The service was exceptional, the communication was great and the cars going great. I will return there for maintenance next month
Klaus is the best service person ever and ever!!
Friendly and helpful staff. They take their time explaining everything you need to know. Service is quick and efficient. I will continue to do my routine car service here
Went for routine maintenance. Klaus was my service person. Very efficient and knowledgeable. Always gives me good advice and doesn't push unnecessary repairs.
(Translated by Google) It was a very pleasant experience with very professional staff looking for comfort and what the client needs, many thanks to Hendrickson aToyota for their excellent attention (Original) Fue una experiencia muy agradable personal con muy professional buscando la comodidad y ko que necesita ek cliente muchas gracias a Hendrickson aToyota por su exelente atencion
Very good
Your service staff is great your mechanic is excellent and I appreciate they did the good job on my car and I will be back in the near future your mechanic is 100% outstanding thank you
Carmelo was great it is always a great experience when he is taking care of me.
Very long wait for an oil change. Did not receive a call when it was done even though the service advisor understood I was in a rush.
Andrew, Sam and Syncia were straight foreword, honest and helpful in trading in a vehicle and purchasing a used vehicle. No pressure, no gimmicks and clarity on where negotiations could be made. I would highly recommend working with these folks if you see something interesting on the lot. Thanks again folks
Klaus was so great to work with. He was understanding and worked hard to make sure I was happy with the service.
The service department is above all others, quick, efficient and meet their estimated completion time. Additional no prompting for unnecessary service or parts.
Didn't I just write a review in previous question? Why ask basically the same thing?
Spoke with Michelle in service. Very polite and answered all questions. Will ask for her in future maintenance.
Excelente servicio y rápido ! Lo recomiendo 100% servicio de calidad y la atención de primera
They should offer a breakfast as you wait, nothing fancy. Just a bagel. Wait is over an hour. I really think you should still wash the car. I liked it.
Very fair and super helpful staff in every department. Sales and financing listened to my priorities and made sure to execute on satisfying them.
The first time I was there in 2021 I met David (I think that's his name. He has the Jamaican accent). I was so unhappy with my experience in 2021. Had nothing to do with David. I also left a bad review back then. This time I had a great experience. I went in happy and drove off in a new car happy. David made me feel comfortable and was respectful of my wants. Never felt pressured in any way. Rohan was also very professional, attentive and helpful. He did everything to assist me in making my purchase happen. The sales ...
I had a wonderful experience at Al Hendrickson Toyota. Everybody there was very helpful Jeffrey my salesman, Alan Epstein, Sam and Francesco. I would recommend this Toyota dealership over all the others in South Florida especially after having a bad experience at Toyota of Hollywood. Even at the Hollywood store they tried to be helpful but we're too pushy and tried to have me take something I would not be happy with. After that I went to Al Hendrickson got what I wanted and very happy with my experience there.
Those people aren’t very nice the are give good service i m very happy
Just bought my 2023 toyota camry X series last week and was amazed how Al Hendrickson toyota associates take care their customers. It only took 1 hr to process everything. The dealer nice and clean. Employees greet you with a big smile on their face. Shout out to Alberto Halog for always there with me since i got there till i took the car off their lot. Also to Ricardo who takes care his customers so well. Kudos to you Ricardo! Lastly to Winston the finance manager respect bredah! So if you all need any toyota and want to experience what I ...
Excellent. If I need another vehicle I will be there for sure. I will recommends it to friends and relatives. Thanks for the Excellent service.
I love ❤️ AL Hendrickson car dealer Paul is a good car sales man he know how to deal with the customer
Jarrett was wonderful...Very professional,,,,Told me when car would be available and it was,,,
We have been loyal customers of Al Hendrickson since 2015 and we love Toyota’s. Special Thanks to Andre Veiga for dealing with us for so long. At Al’s They always take care of our family 😁. We are happy customer’s can’t complain. Great customer service, efficient,humble, and kind employees. Thank you all, for all that you do as a team. The buyer experience was accomplished. -The Schatz Family ❤️
We absolutely love buying Toyota’s more so because we have been with Al Hendrickson since 2015. They offer the best customer service! They always take great care of me and my family. We are grateful for your humbleness and efficiency. We will keep buying and sending referrals your way. 🙂 - Kindly, The Schatz Family.
The sales manager Alberto and salesman Ricardo made the whole purchase very easy. Costco pricing was super. The financing/closer, Jerry, was also very professional in our dealings. The entire purchase from test drive to driving out was 2 hours.
I arrive at this location without an appointment. The service professional was very polite and knowledgeable. Great service,
I don’t do essay questions only true or false or multiple choice
Mr Henry is so very professional and knows his job over all I’m very happy with him and the dealership.
I am so grateful for Klaus, my service advisor. I used to go to my car appointments with my dad because I didn’t understand anything that was being said and I felt like sometimes I was being charged for things I didn’t need to get done. Meeting Klaus and having my appointments done with him has been the best thing ever. He explains everything to you, and takes his time to ensure you understand what is being done to your car. He knows the right people to get the job done and he is ALWAYS so pleasant even ...
I was pleased by the person taking my appointment , and Chris K, my service rep who took care of my car needs and the mechanic who who did my oil change very fast. I’m very happy I switched to this dealer.
Prompt service. Jennifer Burton and her team provided all the services I requested sooner than expected and to my satisfaction. Thanks
My experience was excellent from setting up the appointment to pick up the car. Looking forward to next service to be the same.
This Toyota dealership is great. I'll be back for sure. Quality service out here
Fast. To the point and trust worthy, uncommon for car dealerships. Service reps work hard.
Klaus Cobb works in the service department. He delivers exceptional service by quickly and efficiently expediting your vehicle for maintenance. He is polite and willing to answer any questions you may have.
Knowledgeable, personable personnel, they keep you informed every step of the way concerning what has to be done to your car, including price before proceeding.
buen servicio, me atendieron rapido y pudimos llegar a un buen trato. lo reconmendaria a otras personas
I have always encountered friendly and knowledgeable people at the service center and sales center. Klaus Cobb is always a pleasure to work with and most recently I had the pleasure of speaking with Brendan Angel
Service department is always the greatest Chris LaPorte was awesome the rest of the staff is also awesome
Professional and friendly. Klaus was honest and very helpful when answering my questions. Customer appreciation for excellent service! 🙂
Klause, is always helping and willing to assist. His positive attitude make it a pleasure to service my car at Al Hendrickson.
A Toyota is My favorite companheiro i bought a new car and i me happy Thanks
Thank you Jarrett for always do an amazing job and always take care of my car!
I always receive the best care for my car here and always request my favorite service person Jarrett Elder!!
Excellent service and they have an amazing team that is committed to help us with our needs!
Excellent service. I appreciated the quick service and looking into the potential issue I reported. I especially appreciate driving me home while my car was being serviced.
The staff was really nice. I enjoyed having Cjay as the person who I was dealing with for my car.
Michelle, my service representative was great and was very informative. However, I would have appreciated that my car be washed, as after a service at the southwest Toyota service center in Hollywood, where I purchased my car, they did. I was surprised it was not done at the Al Hendrickson!
Did a great job but needs to communicate better with service agent to avoid customers getting upset.
I bought a new vehicle through this dealership and the process was straightforward, simple and time efficient. My experience was excellent.
That car dealership put a smile on my face again. Alexys and Syncia they did a great job on helping me buy my 2022 Toyota Camry se and before I forget, the sale manager helped me on giving me a vip welcome.
The service is good, but I needed to wait there for more than 2:30h.