Customer Testimonials
As with all my past service appointments, they took care of me right away and services performed were very timely. Service representative, Oscar, very knowledgeable and a pleasure to work with. Thank you.
Un servicio impecable con una muy buena ayuda , una actitud muy profecional y Un excelente precio
Muy buena atencion. servicio al cliente excelente. La espera del servicio estuvo dentro de lo estimado muy bien
En esta última visita al área de servicio del auto si recibi una mejor atención por parte de Cj Joshep, fue atento. Si recibí también mi servicio de recogida y envío hacia mi casa mientras se le realizaba el servicio a mi auto. Aunque la ves pasada no solucionaron el problema de mi neumatico , esta vez si lo hicieron y lo documentaron en video. En conclusión recibí mejor servicio esta vez
It was fast and the shuttle was available to take me home and bring me back for my car, everyone was so nice and kind
The best everything they do fast , the sales gays reallyr good and help me a lot
Patrick was amazing he got my teen daughter her dream car .He was patient and knowledgeable .I would definitely recommend.
Excellent services, very professional, good customer service. I recommend them 100%. The best blessings to the entire Hendrickson Toyota team.
Sales team helped find the right vehicle for my wife. Things moved quickly after we decided.. I'll be back soon for another truck for me. But 1st I will be seeing how they handle any issues that come up with this new vehicle we just got..
I loved the attentiveness that was given to me by both Sheila Ocasio and Ana Grau. I had been to Al Hendrickson Toyota 2 times prior to that but I did not find what I wanted so between Sheila and Ana they both kept an eye for a vehicle that met ALL OF MY WANTS, NEEDS, and LIKES...THEY DELIVERED!!! Their attention to detail, listening skills and customer service skills are 5 star 🌟🌟🌟🌟🌟 Let me say this, I am looking for a second vehicle and these 2 women are going to find EXACTLY WHAT I WANT, they are my sales girls forever. So ...
I had a very pleasant car buying experience. Brendon helped take the stress out of it. The finance guy, Zeke, also added to the positive experience.
Nice and cool the costumers are first before anything I got out of there with brand new car 2022 car
Close to two hours is a little too long for an oil change even considering an appointment was scheduled, and I arrived 15 minutes earlier than the appointment time. If first in first out with or without an appointment, it's the wrong way to go and disrespectful to the customer's timing. The same reason the Service Dept. sets appointments, also the customers have schedules to follow and expect to be serviced in time and manner. The only reason I go to the dealership is for the outstanding service and support of Jarrett Elder, otherwise, I would go, and I ...
Al Hendricks Toyota got great customer service & sales representative Mr Junior Charles did attend to our need
Estuvo muy bien , la atención y la velocidad con la que fui atendido, por lo cual estoy agradecido
the best dialer for maintenance. I live in Port Saint Lucie and whenever my vehicle needs maintenance I have it done at All Hendrickson
Very helpful!! Seemed to want to help me save money. Didn’t feel like I was being taken advantage of.
Excellent service from the person who assisted us, Cris Leporte, good work and compliance with the delivery time
Customer service at the front desk was great attentive and professional. Sara the sales girl is the sweetest and most patient a d understanding young lady I have ever met. I gi e her a 10. And fernando in finance was very professional and explained everything to my understanding. He answered all my ???. That I asked. He gets a 100% from me
During the serviceing I was kept updated with the progress of the work being done, via my email, which to me was very profound.
Everyone was very nice and professional. The car salesman was so patient with me and allowed me to view several cars so I can make the best decision for me. He never rushed me nor complained as I have seen in other dealerships. He offered me water and was understanding with this being a big decision for me. This is the 2nd car I've bought here.
This was the first time I bought a car all on my own and it was a great experience. Tiana is wonderful, from the first text. Not pushy at all, which has kept me away from dealerships for a long time. Everyone was very knowledgeable and beyond helpful. 😊
The advisor provided very good service and personal presentation , the excellent financial advisor , instalación muy buena
Renee Dunham, my sales lady was absolutely wonderful, so much patience and great customer service. Ken I believe is one of the managers was great to deal with and Dimitri in finance was also very good.
I recommend them not only for purchasing a car but for their professionalism in advising their clients on obtaining an excellent car.
Huggy was the salesman who was very helpful in the purchasing of my vehicle. He asked what my must have were and showed me the vehicles that met my must haves.
Everything was quick and professional. My service advisor Chris Leporte was pleasant to deal with
They were very patient and willing to help out in any way they can. I was very pleasantly surprised.
Schedule an appointment, they were on time and professionals. I received an excellent customer service.
Jarrett Elder made the process flawless. Thank you for a great experience. Looking forward to working with you again, if the need arises.
Very easy deal. All done on the phone. The salesman was awesome. Very helpful. Thank you
Excelente atención, muy rápido todo el servicio excelente, la espera es de muy poco tiempo
Prompt answer to my technical needs, video showing exact situation and information how it can be solved
Both Fedora and the finance manager were exceptionally competent, well prepared and supportive. They made the experience very pleasant.
Always provide great service. Jared is always going above and beyond expectations and keeping me informed along the way.
They made the buying process so smooth. Best buying experience I’ve ever had. The selection to choose from was also impressive.
The salesman was very professional and with his help I was able to purchase a vehicle that I love.
Great deal on new cars, and their warranties are top tier. Their financial services are fair. Thank You for the new car!
Serviced was nice and fast we were in and out they have the knowledge also
Ewen was amazing at listening to our needs and finding the right vehicle. His friendly and attentive service move things along quickly. Bernard was great and worked with us during negotiations and Chuck was very informative during the financing agreement. We are very happy and recommend visiting Al Hendrickson Toyota, go see Ewen Johnson!
I had an amazing experience . From the moment I walked in, the staff made me feel welcomed and valued. They were knowledgeable, friendly, and really took the time to understand my needs.
Todo excelente buena atención y rapido sobre todo de la vendedora gloriana y el financista
I always love everyone here. I did not like that at first I was told I could not change a service person because they were forever on the phone but when I spoke to the manager, he's like you can have anyone you want so that was very helpful.
Excellent customer service. Rey the sales representative was amazing and so was the finance lady. I live in Little Havana Miami and it's an hour drive but it was all worth it. I'll recommend anyone that needs a car even if I have to take them myself. I just sent Rey the name and contact information of my colleague so he can reach out to him.
I'm not sure why it took so long to decide to replace the battery. Simple diagnostic tool available.
We were very satisfied service representative were very helpful got us on our 1 hour came into waiting room found me everything was fine and working Made things easy thank you Harvey Berger
Adviser was excellent, very courteous and explained everything that needed to be done, he texted update and when work was completed
All Hendicson Toyota is one of the best dealerships where a customer can make a transaction.
Un dealer maravilloso que nos dieron buen descuento lo que estaba allí recomendado porque vi a Hollywood y Hollywood estaba dando un precio muy alto y aquí me sentí feliz con mi nueva troca
Very friendly staff David the sales person was very professional and helpful the manager was very helpful and get going
Fue una buena experiencia,un buen servicio por parte de oscar,lo calificó de excelente
The customer service here at Al Hendrickson is Phenomenal…. Had a Horrible Experience from another dealership and Al Hendrickson turned my frown upside down 🙂 Thanks again for making me SMILE again I LOVE this PLACE🙏🏽🙏🏽🙏🏽
Great, professional and friendly servic. Always getting good advice. Appointments are well timed, never unreasonable waiting time and upfront information about service details. Company has been "my" Toyota dealership for over 10 years and currently drive my third car from them!
Marianela Rodriguez is amazing 10/10 recommended great seller I will recommend anyone to go there
Oscar the service advisor is very professional very attentive explains what i needed and kept me up to date
Oscar mi asesor se esforzó por atenderme excelente mente, muchas gracias volveré en mi próximo mantenimiento.
Oscar’s service is amazing. Always trying to find the best way to take care the costumers
I WAS VERY SATISFIED WITH THE SERVICE AT THE DEALERSHIP! THIS IS THE FIRST TIME I WAS KEPT UP TO DATE ON THE SERVICE PERFORMED ON MY VEHICLE ON MY CELL PHONE!
Very good service that they did with me, they are very good people and I recommend them wholeheartedly, because this Diler has the people who help you
Good and very helpful. He guided me to get a car which suits me best. Thank you Najeeb.
Great experience! The staff was professional, friendly, and attentive throughout the entire process. They answered all my questions and helped me find the perfect car. Highly recommend this dealership for exceptional service and a smooth buying experience!
I visited this store several times and I liked the 2024 Tacoma with special service from Camila and Kieko helping me with my decision
Excelente servicio atención y trato , la negociación justa a mi medida y me ayudaron con mi crédito para calificar por un carro 2025 se los recomiendo
Dylan and arik did a fantastic job putting us in a new Toyota Camry 2025
Absolutely the best service center with the best advisor Jarrett he is the definition of above and beyond
Henry Delgado excelente atención muy contento con el servicio de mi automóvil me explico todo muy claro
I was very pleased with my experience with my sales advisor and my finance leader.
Todo perfecto grata atención recomendados al 100% con todo. Amabilidad responsabilidad y capacidad de resolución a el financiamiento.
I love my 2025 Toyota Camry.. the service that I received was excellent and greatly appreciated.
Alexander S , Exelente atención , gracias por el apoyo por ser tan diligente y muy profesional gracias Alexander S
Najeeb is one of the best sales person , he help us to purchase our highlander I recommend everyone to purchase from him
Excelente atención por parte del vendedor Gregory Sánchez pues te orienta de manera clara y efectiva al momento de decidir . Agradecido y convencido de vernos de nuevo allí
My service advisor John was the best! Friendly, intelligent, knowledgeable , and kept me informed on the status of my vehicle.
I am very HAPPY to have purchased my TOYOTA RAV 4 XLE. THANK YOU to Mr. Craigg, Paul, Luis and Lorence; they made it possible to fulfill my dream of having a new car this year. I LOVE MY NEW CAR!!!
Al Hendrickson Toyota always makes purchasing or leasing a vehicle so easy. They provide great customer service. Chuck Auchinleck and Dexter Marshall are great to work with.
Najeeb Shaikh was an excellent sales person. He helped me from end to end and we never feel that, we are unknown persons. He must be recognised by Al Hendrickson.
Good service. Took care of my needs in a professional manner. The staff is very knowledgeable.
Ana nos atendió de la mejor manera, muy agradecidos con la ayuda brindada.. Bendiciones a todos
Fantastic service. Very fast and efficient, and honest. Giving me a video of the work performed. I appreciate it. The only thing I'd say - the coffee tastes like xxxx 😉
Excellant service. All staff were very polite and helpful.Everything was explaned in detail. I would purchase a vehicle again from this dealership.
Great job thank you for getting me into a car. The process was stressful yet not too bad
My Al Hendrickson Toyota experience was above and beyond my expectations, I truly appreciate the staff there, I worked with Alex and Ewen in the sales department, Ewen assured me that I would not take an Uber back home and he was very true to his word. The patience and dedication that they show all their customers goes beyond a 5 star rating. I was lucky enough come across this dealer and the amazing staff, I will definitely be sending friends, family and really anyone looking for car to this dealer.
I recently took my car to Al Hendrickson Toyota for a service and received excellent assistance from advisor Oscar Vizcarra. He was attentive, explained everything clearly. The service was quick and efficient.
I had a very good experience overall at the dealership. Ewen was very helpful. I was very nervous because it was my first time financing a car, but he explained the everything well and made me feel comfortable with the buying process.
Dimitry was pretty straightforward and was not wasting our time with gimmicks. Gave us a very fair deal.
I recently had the pleasure of working with Roberto Sanchez while purchasing a car, and I couldn't be more satisfied with the experience. Roberto Sanchez was incredibly helpful and knowledgeable, providing me with all the information I needed to make an informed decision. His honesty and transparency were refreshing, making me feel comfortable asking questions and seeking his opinion and guidance throughout the process. If you are in the market for a car, I highly recommend Roberto's services. His professionalism and dedication to customer satisfaction are truly commendable - also to mention the rest of the team, Dino ...
If you have good credit, the sales team will definitely make it worth your time. Sales team is very straight forward and helpful. Finance team will work with you. Just be sure you know what you want and what you can afford before walking in.
Abby is the most wonderful salesperson at Al Hendrickson Toyota. She made sure I got the best deal and lowest monthly payments.
Sales and finance worked with to me to fit my needs. My salesman was Najeeb and I must say it was truly a pleasure dealing with him. He doesn't pressure you like some salesmen he is extremely attenative to your needs and he is very trustworthy. All around I have had a very good experience with my salesman Najeeb and Al Hendrickson Toyota.
It's always a pleasure when I purchase a car from Al Hendrickson. I love that place.
They gave me a teddy bear
We had a great experience buying my RAV4 at Al Hendrickson Toyota. Jenny Leond and Robertson Despeignes provided outstanding service and customer care. The paperwork signing was very efficient and the finance manager provides a thumb drive rather than a pile of papers. Everyone was very friendly and helpful. We drove by many Toyota dealerships to get there and would do it again. Jenny and Robertson, you’re awesome and thanks!
Very easy process to purchase our new truck. Nicklaude was a gentleman through the whole process , beautiful Hilary was very efficient and helpful while successfully getting us through our financing adventure. Thank you!
Great people, everyone is friendly and helpful but just be sure to block off 3-5 hours of your time when you come here because they’re super busy and they’re a lot like most dealerships where you are waiting forever!!!
Purchased on 3/31/24 made with Samuelson and Dimitri Sicard. Both very pleasant and were attentive to our requests! We have been purchasing our cars here for over20 yrs and had the best experience overall this year! No pressure and were expedient. Thank you!!
Godjah was excellent high recommend . He went above and beyond to assist us . It’s truly rare to find someone that actually wants to help these days . He made a stressful situation go smoothly.If you need help please use him !
JUST PICKED UP A 22 CHALLENGER FROM AL HENDRICKSON TOYOTA THESE GUYS ARE REAL COOL GENERAL MANAGER HELPS ME OUT LOZEMPA PHILIPPE WAS A TRUE PROFESSIONAL AND REALLY WORKED HARD TO GET THE DEAL THAT I WANTED AND I ALSO WANT TO MENTION FINANCIAL SERVICE ADVISOR LONDON JACKSON ANOTHER GREAT ASSET TO YOUR COMPANY THANKS GUYS
C Jay in your Service Department is a great asset to your company, he is very thorough and professional in all he does, 100% satisfied ✅
I had a great experience with Dexter and Zeek! They made the whole car buying process a breeze. I would recommend them to anybody looking for a new or used vehicle!