Customer Testimonials

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DealerRater Dec 4, 2022

Had my oil changed and tires rotated. Chris LaPorte is my service guy and he's always been great.....making sure I have all the services I need done.

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DealerRater Dec 4, 2022

The service was quick and easy. Everyone was very friendly and easy to work with. Will definitely be using them again for my next service.

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Google Dec 4, 2022

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Google Dec 4, 2022

My appointment with Carmine from service was a breeze, he was very professional and made sure that I was well informed with all the necessary details and services provided .

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Google Dec 4, 2022

Norman was a pleasure to deal with when it came to servicing my new Tundra. The communication and entire process was flawless and handled in a very efficient manner. Thank you

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DealerRater Dec 3, 2022

I had a late appointment everything was good but they did not adjust my tire pressure

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Google Dec 3, 2022

Great People

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Google Dec 3, 2022

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DealerRater Dec 3, 2022

Service was GREAT and your Personal Performance was efficient and quickly to ensure that all my needs were being done with quality service Thank you for your service.

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DealerRater Dec 2, 2022

Worked with Juan and was very pleased The amount of time was acceptable. Very pleased with his help.

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DealerRater Dec 2, 2022

Easy fast and pleasant experience buying my new Camry. Fair pricing, excellent customer service. Salesperson went extra steps to accommodate.

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Google Dec 2, 2022

(Translated by Google) Very well (Original) Muy bien

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DealerRater Dec 2, 2022

Wait time with an appointment before the care is taken in was long but once the car was taken in for service it was relatively quick and efficient. Oscar always is excellent.

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DealerRater Dec 2, 2022

Jennifer is a great service writer. She gets my van up and running in no time! She notified me of service warranty items as well. She’s the best!

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DealerRater Dec 2, 2022

Excellent service.scott and his team are great n professional. It's a pleasure knowing your car is in good hands

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DealerRater Dec 2, 2022

Tardaron un poquito más de lo que esperaba, pero creo que valió la pena, el carro quedo excelente! ¡Gracias!

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DealerRater Dec 2, 2022

Theywere able to get me in without an appointment. Great service when the paperwork was finally done.

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Google Dec 2, 2022

They good people give best deal

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Google Dec 2, 2022

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DealerRater Dec 2, 2022

Outstanding customer service with Klaus Cobb! Check-in was fast and easy. Payments online. Checkout was quick.

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Google Dec 2, 2022

Klaus Cobb of service department provides good customer service, courteous and very accommodating He keep me informed of what is needed to be done in my car, price and the time the car will be available.

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Google Dec 2, 2022

The staff was very kind and the paper work was very fast.

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Google Dec 2, 2022

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Google Dec 2, 2022

The best

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DealerRater Dec 2, 2022

Toyota service department t is excellent. I always had a Toyota but now I have a Hyundai which I bought from your Toyota of coconut creek and I have to say I still go to Toyota to take care of my cars needs. Klaus Cobb is very professional and We highly recommend him.

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Google Dec 2, 2022

Professional timely service. Explained the process and kept me informed. A fantastic place for service!

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Google Dec 2, 2022

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Google Dec 2, 2022

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Google Dec 2, 2022

very good attention and fast service

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DealerRater Dec 1, 2022

Klaus was a great service advisor. He takes great care of my 2022 Supra and keeps me very informed about its status while getting work done.

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DealerRater Dec 1, 2022

My first service was done very efficiently and my advisor kept me informed at every step. Thanks Oscar.

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DealerRater Dec 1, 2022

So far they have been outstanding in sales and customer service. One of the best win win dealerships I have dealt with nationwide.

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DealerRater Dec 1, 2022

Jennifer Burton makes my Toyota experience so awesome she makes sure everything gets done to perfection. She is very professional and sweet. Very satisfied with Al Hendrickson Toyota cars and service.

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DealerRater Dec 1, 2022

While I probably would not purchase another vehicle from Al Hendrickson due to all of the additional fees and charges, I left the dealer feeling that I paid more than I should have, the price is not the price you end up paying, the service department is an entirely different matter, those people have their act together, they know exactly what to do and how to do it. My service representative is Klaus Cobb, Klaus is always professional, even when I am a little cranky. He always greets me good morning by my name, explains the work to me, tells ...

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DealerRater Dec 1, 2022

The service is really fast and easy to request. People are very nice. Thank you

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DealerRater Dec 1, 2022

They were super organized and friendly and unlike my previous experience at another dealer two years ago .. I will always consider them for my next purchase

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DealerRater Dec 1, 2022

Was pleased with last visit to dealership, for a maintenance with help of Jennifer Burton.

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DealerRater Dec 1, 2022

Friendly, professional and efficient. . This was my first experience at this service department and it was easy and stress free!

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DealerRater Dec 1, 2022

Check was fast and easy. My service advisor told me it would take about three hours and it did

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Google Dec 1, 2022

Great quality, quick service. Klaus Cobb 10+++ customer serviece. Keep it up. Thank you.

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DealerRater Dec 1, 2022

Great experience with Klaus and Norman. Always a pleasure to come in contact with them for me car repairs

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DealerRater Dec 1, 2022

Great experience with Klaus and Norman. Always a pleasure to come in contact with them for my car repairs

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Google Dec 1, 2022

Klaus is the best! He explains issues in detail and allows you to make informed decisions!!

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Google Dec 1, 2022

I’ve been going to Klaus for all my toyotas maintenance and other needs! He is so helpful and transparent!

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Google Nov 30, 2022

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DealerRater Nov 30, 2022

We are always very satisfied with the service we receive from Al Hendrickson Toyota. Our point if contact is Klaus Cobb. He is always very professional and treats us like we were his favorite customers. We noticed that he gives special treatment to all his customers. Thank your for having such good staff at your business.

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Google Nov 30, 2022

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Google Nov 29, 2022

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DealerRater Nov 29, 2022

The staff is very friendly and the the dealership was set up very nicely my sales representative David was very patient. Thank you guys for your time

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DealerRater Nov 29, 2022

I love the fact that when i go to Al Hendrickson they always welcome you with a smile and they are ready to tend to you. They always go the extra mile to please their customers.

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DealerRater Nov 29, 2022

I was hesitant to make an appointment for service, as I have had poor dealer service appointments in the past. Oscar completely made me feel comfortable about coming in and I will recommend him to all family and friends that have a Toyota.

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DealerRater Nov 29, 2022

All good, but the dealer should bring back the car wash complementary service. Thank you.

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Google Nov 29, 2022

The service center was very busy on black Friday but service personnel were very efficient and friendly to all in spite of the wait and time passed very quickly.

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Google Nov 28, 2022

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DealerRater Nov 28, 2022

"Tuna" was an excellent host- he asked all the right questions, and prompt service. Looking forward my next service

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Google Nov 28, 2022

Carmine has excellent customer service in the service department.But the sales department charged a reconditioning fee of 1995.00 and I took the car back to service a day after I purchased the car to find out the bill was 1700.00. The engine needed maintenance and the screen needed replacement. 🙄

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DealerRater Nov 28, 2022

Will never buy a car from here again. The only thing on your mind is money not the well being of the customer. Ive had nothing but issues with this dealership from a random stranger sleeping in my car during service. Also i hate how you guys gave me a 30k warranty that i didnt ask for and was charged for it. Then i said i want my money back they said o it just gos back to the bank you guys are shady and untrust worthy i go out of my way to tell people not to buy from ...

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DealerRater Nov 28, 2022

It was a great experience; the staff is very kind, and the treatment was awesome.

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Google Nov 28, 2022

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DealerRater Nov 28, 2022

Jarrett is always very helpful. Got all the issues fixed and my car drives great now. Thanks!

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DealerRater Nov 27, 2022

Chris Laporte was great. My car was done promptly. I was advised of any possible repairs.

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Google Nov 27, 2022

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Google Nov 27, 2022

(Translated by Google) excellent (Original) Exelentes

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Google Nov 27, 2022

Great on time service , reasonable price

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Google Nov 27, 2022

(Translated by Google) Excellent Service and Attention (Original) Excelente Servicio y Atención

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Google Nov 27, 2022

Excellent, great place specially charles,the salesman, and financing,

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Google Nov 27, 2022

Chris LePorte in service was so kind !!! I bought my Camry in Pennsylvania and had in serviced for the first time at Al Hendrickson and the experience was amazing. I also need a few more things done and he didn’t pressure me or make me feel uncomfortable as a woman. In the past I’ve always felt pressured into whatever the service advisor said but Chris was so compassionate. 10/10 Al Hendrickson has a new customer and any of my friends or family will also become one as well .

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Google Nov 27, 2022

Good

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Google Nov 27, 2022

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Google Nov 26, 2022

A very pleasurable experience.

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Google Nov 26, 2022

Kris K in service always goes above and beyond.

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Google Nov 26, 2022

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Google Nov 26, 2022

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Google Nov 26, 2022

Great shopping experience . The sales person made it easy and painless . The sales manager and the people from financing did a great job . Best car shopping experience .

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Google Nov 26, 2022

They have been awesome in the 1+ year I’ve had my truck. Ewen was my salesperson and he has always been there to help me with any of my concerns or questions even after purchasing.

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Google Nov 26, 2022

Jarret in Service was great at communicating with me and recommending key service. The painting company also. Thank you. Would have liked Toyota to pay for the rubber seals since they do not fit well. They may leak.

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Google Nov 26, 2022

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DealerRater Nov 26, 2022

Excelente !! Good people good price and help everyone the time is little long but satisfying thank you

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Google Nov 26, 2022

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Google Nov 25, 2022

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Google Nov 25, 2022

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DealerRater Nov 25, 2022

I appreciate the service and advice provided by my service advisor and the mechanics at Hendrickson Toyota. Jarrett Elder, Sr is my go to service advisor.

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DealerRater Nov 25, 2022

Polite, caring professional was very relax and comfortable with everyone.. they do they stuff!! I would recommend my friends and family’s to do business with Al Hendrickson!

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DealerRater Nov 25, 2022

I had a good experience with my purchase at AL Hendrickson Toyota they gave me a great deal .

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Google Nov 25, 2022

Sales department especially internet sales department Is very friendly & clear description.But finance department not so. They doesn't agreed my final agreement between myself and sales department. My agreement was US $ 35200 out side the door. But finance department cheated me and added another US $555.95 over US $ 35200. Finance department also try to sell.

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Google Nov 24, 2022

(Translated by Google) I am very happy with my new car and with the service and attention that Jorgito gave us, he is very friendly and professional and taught us the new technology that the Toyota Highlander 2023 brings, very satisfied with our purchase and with his attention, this is The third car that we bought from him and we hope it is not the last, thank you very much to him and to all who attended us. (Original) Estoy muy contenta con mi carro nuevo y con el servicio y la atención que nos dio Jorgito , el es muy ...

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Google Nov 24, 2022

(Translated by Google) Excellent service! (Original) Excelente servicio!

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Google Nov 24, 2022

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Google Nov 24, 2022

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Google Nov 24, 2022

The best car purchasing experience in a lifetime. No B.S. and highly efficient. If you're looking for a new Toyota this is the place!

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DealerRater Nov 23, 2022

Sign up online, show up, they fix your car. Easy peasy. Good Job, Hendrickson TOyota

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DealerRater Nov 22, 2022

Excellent customer service. Jarret Elder Sr. always gives outstanding service and knows what he is doing. He is good , courteous and very helpful.

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DealerRater Nov 21, 2022

Mr Chris LePorte at service is so amazing !!!! He was so kind and helpful he understand that I need some work done to my Camry and that at the moment I can’t afford it. He didn’t pressure me and make me feel bad he was so kind and amazing. I bought my car in Pennsylvania and I’m so happy to have found Al Hendrickson in coconut creek !!! They also let me use there shuttle service 10/10 thank you so much to all there staff Alyson V

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DealerRater Nov 21, 2022

Chris was awesome the work was done and completed as promised. Thank you so very much

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DealerRater Nov 21, 2022

The service was good and the staff was very nice and I appreciate their help and thank again

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DealerRater Nov 21, 2022

Excellent customer service. Mr. Delgado knows what he is doing. He is good , courteous and very helpful.

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DealerRater Nov 21, 2022

Good and courteous service. My service provider, Wilnord, is very good and very helpful in taking care of my concerns.

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DealerRater Nov 20, 2022

Outstanding service from KLAUS Cobb Defective Tire.replaced . Courtesy service on my Toyota se camry

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DealerRater Nov 20, 2022

I already purchased two cars at this agency, the first was a new 2018 Tacoma pick-up and in 2022 I acquired another new Tacoma pick-up

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DealerRater Nov 20, 2022

Al Hendrickson is outstanding. I have been buying Toyota's ONLY fron Al Hendrickson for years.

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