Al Hendrickson Toyota Frequently Asked Service Questions

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Q: What amenities does your service center have?

A: We offer shuttle services, a comfortable customer lounge, complimentary Wi-Fi, beverages & snacks.

Q: Is your service center opened on Sunday?

A: Yes! Our service center is open from 7:00am to 4:00pm on Sundays.

Q: Can I schedule my service appointment online?

A: Al Hendrickson Toyota makes it easy to schedule your service appointment online. Visit our website to schedule your appointment!

Q: Do you have service specials?

A: Yes! We have a rotating list of service specials. Check them out on our website today!

Q: What services does Toyota Express Maintenance include?

A: Toyota Express Maintenance includes oil changes, oil filter replacements, brake inspections, tire rotations, multi-point inspections, and fluid inspections. Schedule your appointment with our service center today!

Q: Do you only service Toyota vehicles?

A: No! At Al Hendrickson Toyota, we service ALL makes and models.

Q: What hours is your service center open?

A: Our service center is open Monday – Saturday 7:00am to 6:00pm and Sunday 7:00am to 4:00pm.

Q: How often do I need to get my Toyota serviced?

A: You should try to schedule Toyota maintenance every 5,000 miles or every six months, whichever comes first.

Q: How frequently do I need to get an oil change?

A: Your vehicle should have an oil change every 5,000 to 7,500 miles if you’re using a synthetic blend. If your vehicle requires full synthetic oil, you may only need one every 10,000 miles.

Q: Can we purchase tires at the dealership?

A: Yes, we have tires for sale.

Q: Why is my check engine light on?

A: Your check engine light could be on for several reasons from a loose fuel cap to a major engine failure, so it’s important to have your vehicle serviced as soon as possible. Contact our team to see how we can help you!

Q: Why are my brakes making strange noises? 

A: If your brakes are making strange noises, it’s a sign that brake repair is needed. Contact our team to see how we can help you or to schedule service.

Q: Can I get my transmission repaired here?

A: Yes, we offer transmission repairs! Schedule your appointment online today.

Q: Do you offer multi-point inspections?

A: Yes, schedule an appointment today for a multi-point inspection with our expert technicians!

Q: Do you service electric vehicles?

A: Yes! Al Hendrickson Toyota is electric vehicle friendly.

Q: How often should I have my tires rotated?

A: Generally, tire rotations are recommended every 3,000 miles to 6,000 miles. In many cases, a car will be due for a tire rotation and oil change at the same time, so many drivers have both services completed in a single appointment. Contact our service department to schedule a tire rotation today!

Q: Why should I service my vehicle at a dealership?

A: When you service your vehicle at a dealership it’ll be taken care of by a factory-trained technician who knows their way around your vehicle’s specific make and model. It is also the best way to ensure that your vehicle will receive genuine OEM parts! Plus, if you have a warranty on your car, the service will be covered! Book your appointment today.

Q: What does it mean to be service certified?

A: It means our technicians have gone through standardized programs with education, practical experience, and in-shop experience that meets the standards for certification.

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